At Slick Bloom, your satisfaction and privacy matter to us. We carefully select every product we offer and strive to provide a smooth, worry-free shopping experience. If something isn't right with your order, we're here to make it right.
Need to cancel an order? No problem.
Orders may be canceled before they have been processed and shipped. If your order has already been shipped, we are unable to cancel it.
If we are unable to fulfill your order due to inventory availability or another unforeseen circumstance, we will notify you promptly and issue a full refund.
We accept return or refund requests within 25 days of delivery for the following reasons:
To request a return or refund, simply contact our Customer Care team with:
This information helps us resolve your request as quickly as possible.
If your order arrives damaged, defective, or incorrect, we'll make it right.
Once your request has been reviewed and approved, we will provide one of the following:
If a return is required, Slick Bloom will provide a prepaid return shipping label whenever applicable.
Approved refunds are typically processed within 3 business days.
If your package is lost, returned by the carrier, destroyed during transit, or experiences an unexpected shipping issue, please contact us.
After verifying the shipment, we'll gladly offer either:
While we always strive for timely delivery, shipping delays caused by weather, customs, holidays, carrier delays, or other events outside our control may occasionally occur.
Please double-check your shipping address before completing your order.
If you notice an error, contact us immediately. We'll do our best to update your order before it ships, but once processing begins, changes cannot be guaranteed.
Orders delivered to an incorrect address provided by the customer may not be eligible for a refund or replacement.
Because many of our products are considered intimate wellness items, we cannot accept returns on opened or used products for health and hygiene reasons.
We generally do not accept returns because:
In rare circumstances, Slick Bloom may approve a return for an unopened, unused product at our discretion. Approved returns may be subject to a restocking fee of up to 35%.
Once your refund has been approved, it will be issued to your original payment method within 3 business days.
Depending on your financial institution, it may take several additional business days for the funds to appear in your account.
At Slick Bloom, we believe shopping for intimate wellness products should feel comfortable, discreet, and stress-free.
If you ever have a concern about your order, please reach out. Our Customer Care team is committed to resolving issues fairly, promptly, and with complete respect for your privacy.
Questions about your order?
We're always happy to help.
Email: slickbloom@gmail.com
Or visit our Contact Us page and we'll respond as quickly as possible.
